Acteon X-Mind AC/DC X-Ray Unit

Reliable, consistent quality and long lasting high performance

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RELIABILITY OF THE X-MIND AC AND DC GENERATORS

The X-MIND AC® and DC® generators are renowned for their reliability along with their consistent performance.
Two beam limitation devices made of lead and the expansion chamber ensure maximum protection for the practitioner and his personnel

 

SHORTER EXPOSURE TIME WITH X-MIND DC GENERATOR

Exposure times with the X-MIND DC generator are reduced when used with digital sensors.

 

 
PROGRAMMABLE USER-DEFINED TIMER

With the X-MIND timer, the micro-processor controlled exposure times are user-defined and programmable. The timer is compatible with digital imaging systems and can control two AC and/or DC generators alternatively.

 
MAIN CHARACTERISTICS
  • Very high quality
  • Two X-MIND AC and/or DC generators can be controlled by a single timer
  • Rotation at 395° around the vertical axis
  • Better protection due to a high focus-to-skin distance
  • Programmable timer
Reliable, consistent quality and long lasting high performance

With the X-mind® DC intraoral X-ray system, safe exposure levels and high quality images are guaranteed! Operating at high frequency, it facilitates the emission of very high quality radiation whenever it is used. This is made by the “double chamber” where the tube and the electronic components are separated. The control software automatically compensates for variations in main voltages and the radiation emitted is always of the highest quality to provide pictures with reproducible parameters

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Detailed below is a list of error messages which may appear on your unit. Click on a message to see what this means and what action should be taken.

 

If you do not find the problem below or the action you take does not solve the problem, please contact our support team on 08700 10 20 46. In order to help you, have the serial number of your unit and a description of the error.

Error Message: E00

Possible Cause

RX1 tubehead is not connected or is out of order. 

  Action

Call our service team on 0800 028 4749. 

Error Message: E01

Possible Cause

RX2 tubehead is not connected or is out of order.

  Action

Call our service team on 0800 028 4749.

Error Message: E02

Possible Cause

Corrupted eeprom data.

  Action

Call our service team on 0800 028 4749.

Error Message: E03

Possible Cause

Eeprom data not saved properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E05

Possible Cause

Line voltage value not within set limits.

  Action

Call our service team on 0800 028 4749.

Error Message: E07

Possible Cause

Line voltage value not within the ± 15% nominal value.

  Action

Call our service team on 0800 028 4749.

Error Message: E08

Possible Cause

The "x-ray" key always seems to be pressed.

  Action

Ensure it is not jammed.

Error Message: E09

Possible Cause

Anomaly in the control panel.

  Action

Call our service team on 0800 028 4749.

Error Message: E12

Possible Cause

The exposure has been prematurely interrupted.

  Action

Keep the "x-ray" key pressed until the end of the exposure.

Error Message: E20

Possible Cause

Anomaly in the Triac/Relay.

  Action

Call our service team on 0800 028 4749.

Error Message: E21

Possible Cause

Anomaly in the electronic circuit.

  Action

Call our service team on 0800 028 4749.

Error Message: E22

Possible Cause

Anomaly in the control circuit.

  Action

Call our service team on 0800 028 4749.

Error Message: E23

Possible Cause

Incorrect dip-switch configuration.

  Action

Call our service team on 0800 028 4749.

Error Message: E24

Possible Cause

The "Control Button" does not correspond to the selected tubehead.

  Action

Select the "Control Button" that corresponds to the selected tubehead. 

Error Message: E30

Possible Cause

The tubehead does not work properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E32

Possible Cause

The tubehead is not in the correct mode.

  Action

Call our service team on 0800 028 4749.

Error Message: E33

Possible Cause

The tubehead has not completed the exposure.

  Action

Repeat the exposure or call our service team on 0800 028 4749.

Error Message: E40

Possible Cause

Problem in the frequency or regulation.

  Action

Call our service team on 0800 028 4749.

Error Message: E41

Possible Cause

The tubehead is not calibrated.

  Action

Calibrate the tubehead or call our service team on 0800 028 4749.

Error Message: E42

Possible Cause

Eeprom data not saved properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E43

Possible Cause

Corrupted eeprom data.

  Action

Call our service team on 0800 028 4749.

Error Message: E44

Possible Cause

Overvoltage error.

  Action

Call our service team on 0800 028 4749.

Error Message: E45

Possible Cause

Anode voltage out of tolerance.

  Action

Call our service team on 0800 028 4749.

Error Message: E46

Possible Cause

Anode current out of tolerance.

  Action

Call our service team on 0800 028 4749.

Error Message: E47

Possible Cause

Control connector.

  Action

Call our service team on 0800 028 4749.

Error Message: E48

Possible Cause

Problem in the reference voltage.

  Action

Call our service team on 0800 028 4749.

Error Message: Err

Possible Cause

Major error.

  Action

All x-ray system functions are disabled. Call our service team on 0800 028 4749..

Will this unit work with digital either sensor or phosphor plate?

Yes, this system will work with all three formats: film, phosphor plates and sensors.

Does this unit have different arm lengths?

Yes, the system has various arm length options to suit your surgery setup.

Is it straight forward to use?

Yes, the system is has simple controls and pre-set exposure times depending on the location of the x-ray in the patients dentition

Does the installation include a test pack?

Yes, the x-ray will be tested by our engineer after installation.

Maintenance

In order to guarantee safety of the X-ray system, a maintenance schedule must be put in place. The owner is responsible for setting up and adhering to a schedule for maintenance which must be carried out by qualified technicians who are able to certify their work with a “Compliance Declaration”.

Run a check on the system and its operation when it is installed and every twelve months thereafter.

Once a year, lubricate the pins and bushes of the wall plate and positioning arm, as specified (refer to the Installation & Maintenance Manual)

Do not lose the adjustment key that comes with the system, since, in time, it might become necessary to make readjustments.

If parts become hard to move or squeak, call our service team on 0800 028 4749.


Cleaning the outer surfaces

Use a damp soft cloth and soapy water to clean the outer surfaces.

The spacer cone may be cleaned with cotton wool and surgical alcohol.

Future-Proof your practice today with our cover options

We know an unexpected breakdown in your practice can be a massive headache for you and your patients - which is why we have a dedicated team of 50 people ready to provide you with a range of comprehensive cover options for your practice equipment, giving you complete peace of mind and minimising the cost of an unexpected breakdownYou can depend on us.

High tech digital support specialists

With Protection Cover, you get free access to our team of 10 high tech digital support specialists who can help with digital imaging, lasers and CAD/CAM. For the simpler problems, we also have technicians, who are dedicated to helping you over the phone. You can also at a small cost, use their services even if you don't have cover.

Protection cover

Invest in your practice - choose our comprehensive protection cover. For 12 months we will cover the items you want. It includes an annual service, emergency breakdown, labour and access to our high tech digital support specialists.

Annual service

To get optimum performance from your equipment and to conform to manufacturer’s recommendations, an annual service could be just what you’re looking for. It’s carried out by our accredited team and includes a 3 month warranty on the work.

Emergency breakdown service

We are never far away in an emergency. Unplanned breakdowns are a headache for any surgery. We are more than happy to help.

Call us today on 01 4565288.

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