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Detailed below is a list of errors which may appear on your unit’s display. Click on an error to see the possible cause and what action should be taken.
If an abnormal condition exists in the unit, or a malfunction occurs, an error code is displayed in the Exposure Time Display Window.
If you do not find the error below or the action you take does not solve the problem, please contact our support team on 08700 10 20 46. In order to help you, have the serial number of your unit and a detailed description of the error ready.
Possible Cause
Exposure switch was released before exposure termination.
Action
All the tooth selection lights blink.
Depress one of the tooth switches.
Release the exposure switch after the exposure light turns off.
Possible Cause
Exposure switch was depressed within10 seconds of previous exposure.
Action
A 10 second delay is built in between each exposure.
Release the exposure switch. There should be a "wait" interval of 50 times the exposure time between successive exposures.
Possible Cause
Exposure time was set and exposure switch was depressed within 3 seconds of the power switch being turned on.
Action
A 10 second delay is built in between each exposure.
Release the exposure switch.
Wait a minimum 3 seconds after the main power switch is turned on before pressing the exposure switch.
Possible Cause
Line voltage was less than 90% of rated voltage.
Action
A 10 second delay is built in between each exposure.
Release the exposure switch.
Confirm the ready lamp is ON before exposure.
Call our service team on 0800 028 4749 to check the line voltage.
Possible Cause
Line voltage was more than 110% of rated voltage.
Action
A 10 second delay is built in between each exposure.
Release the exposure switch.
Confirm that ready lamp is ON before exposure.
Call our service team on 0800 028 4749 to check the line voltage.
Possible Cause
Excess current during exposure.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If the problem persists, call our service team on 0800 028 4749.
Possible cause
Tube current at last portion of exposure was less than 3 mA at 4 mA setting or less than 5.25 mA at 7 mA setting.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If same error code is displayed, call our service team on 0800 028 4749.
Possible Cause
Tube current at last portion of exposure was more than 5 mA at 4 mA setting or more than 8.75 mA at 7 mA setting.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If same error code is displayed, call our service team on 0800 028 4749.
Possible Cause
During the exposure, tube current becomes less than 2 mA at 4mA setting or less than 3.5 mA at 7 mA setting.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If same error code is displayed, call our service team on 0800 028 4749.
Possible Cause
During the exposure, tube current becomes more than 6 mA at 4mA setting or more than 10.5 mA at 7 mA setting.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If same error code is displayed,call our service team on 0800 028 4749.
Possible Cause
Malfunction of the microcomputer.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If same error code is displayed, call our service team on 0800 028 4749.
Possible Cause
Exposure switch or exposure circuit had been ON, when main power switch is turned on.
Action
Release all the switches.
Do not turn on the power while other switch is depressed.
Possible Cause:
Tube current is detected during pre-heating period.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If the problem persists, call our service team on 0800 028 4749.
Possible Cause
Tube current is detected when main power switch is turned on.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If the problem persists, call our service team on 0800 028 4749.
Possible Cause
Failure of electrical communication between the power PCB and timer PCB.
Action
Turn off the main power switch and wait for approximately 2 minutes.
Turn on the main power switch again.
If the problem persists, call our service team on 0800 028 4749.
Possible Cause
Any switch on the sub controller is depressed when the main power switch is turned on (except the exposure switch).
Action
Release all the switches.
Do not turn on the power while other switch is depressed.
Yes, this system will work with all three formats: film, phosphor plates and sensors.
Yes, the system has various arm length options to suit your surgery setup.
Yes, the system has simple controls and pre-set exposure times depending on the location of the x-ray in the patients dentition.
Yes, the x-ray will be tested by our engineer after installation.
BELRAY II 097 x-ray unit requires post installation confirmation and periodic maintenance checks to be performed by one of our engineers. These procedures ensure that the x-ray unit is functioning within the manufacture’s specifications and remains compliant.
It is responsibility of the owner of the unit to see that these maintenance checks are done once a year and that they are performed by a trained, certified service technician.
The specific instructions to perform these checks are located within the BELRAY II 097 Installation Manual.
Checks:
A. Line voltage confirmation
B. Tube current confirmation
C. Inspection of arm and head movement
D. Mechanical safety
1. The wall plate should be checked to confirm that it is securely attached to the wall.
2. The arm mounting bracket should be checked to confirm that it is securely attached to the wall mounting plate. The arm mounting bracket must be level horizontally and vertically.
3. Check and verify that the horizontal arm is not raising up and out of the arm mounting bracket. This should be verified routinely by treatment room personnel.
Disinfection
X-ray operator is required to wear disposable gloves when taking radiographs and handling contaminated film covers or digital detector covers. Gloves should be changed for each patient to avoid cross contamination.
X-ray head, main controller and sub controller should be covered by single use barriers.
If you use film holders or digital detector holders that go into the patient's mouth, these must be sterilised. Follow the sterilisation procedures indicated by each manufacturer.
Cleaning
In order to ensure proper hygiene and cleaning of the equipment, the following procedures must be followed:
Limitations on reprocessing:
Repeated processing has minimal effect on these instruments. End of life is normally determined by wear and damage due to use.
Point of use:
Remove excess soil with disposable cloth / paper wipe.
Preparation for cleaning:
Turn off the main power switch and breaker on the branch line.
Disassembly is not required.
Cleaning:
Wipe the outside surface with a paper towel dampened with a disinfectant solution or household, non-abrasive cleaner.
Disinfection:
To ensure proper cleaning of the parts in contact with skin, periodic disinfection with a non -corrosive surface disinfectant is recommended.
Recommended disinfectant : FD333 (Durr Dental GmbH)
Drying:
Allow surface to air dry before turning breaker and main switch back on.
Disposal of x-ray unit or components
As the tube head of this x-ray unit contains the lead for x-ray shield and oil for the insulation, this unit cannot be thrown away as the household waste. Cleaning and disinfection are necessary before the unit is disposed in accordance with all current applicable regulations and local laws. In EU area, EU directive 2002/96/EC on waste electrical and electronic equipment (WEEE) is applied on this product. In this directive, environment conscious recycling / abandonment is obligated.
Disposal of used film and CCD cover
Dispose the used film covers and CCD sensor covers appropriately, according to procedures indicated by each manufacturer and all current applicable regulations and local laws.
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We are never far away in an emergency. Unplanned breakdowns are a headache for any surgery. We are more than happy to help.
Our equipment team will use the information you provide to respond to your query as promptly as possible.
You could ask about a FREE one-to-one consultation with one of our specialist team, quotation, demonstration of the latest equipment, or any other question you may have in helping you make an informed decision.
