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The highly portable KaVo NOMAD Pro 2, now under the trusted brand of KaVo lets you gain all the reliability and efficiency advantages that every busy dental office needs and appreciates. The new KaVo NOMAD Pro 2 provides a powerful freedom in workflow that is unattainable with wall-mount units. From its safety and portability to its image capture and innovative features, the NOMAD Pro 2 is designed with the practice, the clinician, and the patient in mind.

Commitment to Safety

We understand that safety is paramount when clinicians treat their patients. To keep operators safe, the NOMAD Pro 2 has two highly devised shielding features. A unique, lead-infused acrylic shield protects the operator from direct and scatter radiation while an internal proprietary housing encases the X-ray tube to block radiation leakage. When the NOMAD Pro 2 is used as directed, these shields create a “safe zone” for the operator throughout the acquisition process.

Cost Savings and Maximum Operating Time

With NOMAD Pro 2, there’s an immediate cost savings over multiple operatories that would need wall-mount units. With your new handheld system, you can save on the cost and time of special construction, wiring, and installation. Safety literature and training videos are provided, and your NOMAD Pro 2 is ready for use right out of the box.

Focus on Image Quality

We know that you want to provide the best diagnosis for your patients, and the best diagnosis starts with the best image quality. You can depend on NOMAD Pro 2 to help produce sharp, clear radiographic images. NOMAD Pro 2 utilizes the latest in X-ray technology—a 0.4 mm focal spot plus a 60kV DC X-ray generator that consistently delivers precise, repeatable exposures.

Efficient Workflow Advantages

 Freedom is in your hands with the ability to take an X-ray anywhere out of the office and in any treatment area in your practice. Portable and easy to use, the NOMAD Pro 2 allows you to move freely between operatories and to remain chairside when it really counts. This innovatively designed unit allows you to stay with your patient during the procedure, especially with fearful or challenging patients. No more leaving the room to trigger exposures only to return to find that the X-ray head has drifted or that your patient has moved necessitating a retake of the radiograph. From changing image capture settings to exposing the X-ray, you can be there by your patient’s side creating a positive radiographic experience for you both.
 

  • Handheld x-ray system
  • Newly design battery handset with infrared connectors and charging cradle, boosting battery performance and durability
  • External backscatter shield and internal radiation shielding are specially designed to protect the operator from radiation exposure
  • Preset, programmable and custom exposure settings – saved for fast recall
  • 0.4 mm focal spot produces sharp, high resolution images
  • High-frequency, 60kV DC x-ray generator produces clear images while reducing patient dose
Videos

Nomad Pro 2 Operator Training

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Detailed below is a list of errors which you may experience. Click on an error to see what this means and what action should be taken.

If you do not find the problem below or the action you take does not solve the problem, please contact our support team on 08700 10 20 46. In order to help you, have the serial number of your unit and a description of the error.

Image from X-ray exposure did not have sufficient contrast

Possible Cause

Underexposure (too light).

  Action

Increase the exposure time setting.


Possible Cause

Overexposure (too dark).

  Action

Decrease the exposure time setting, also check film expiration date (old film can produce dark grainy/foggy images).


Possible Cause

Chemical developer (for filmbased imaging).

  Action

Ensure chemical freshness and proper temperature.

Image from X-ray exposure is blurred

Possible Cause

Combined movements of patient and operator during exposure produced too much distortion.

  Action

Check the exposure time setting and re-enable when operator and patient are again properly situated.

ENABLING X-RAYS message stays on

Possible Cause

Double triggering.

  Action

Release the trigger and wait for the READY indicator.

Device does not shift into the ENABLING X-RAYS or READY states

Possible cause

The trigger is pulled for longer than 1 second.

  Action

Pull and release the trigger within 1 second and wait for the READY indicator.

READY indicator terminated before an exposure started

Possible Cause

NOMAD Pro 2 READY condition expires because the X-ray exposure is not initiated within 15 seconds of the start of the READY condition.

  Action

Double-check the exposure time setting and re-enable when operator and patient are again properly situated.

INCOMPLETE displayed on-screen

Possible Cause

Incomplete exposure – the depressed trigger is released before the timed exposure is able to complete.

  Action

This condition automatically clears within 15 seconds or by pressing any button on the user interface panel. Be sure to depress the trigger for the duration of the timed exposure.

NOMAD Pro 2 automatically shut down

Possible Cause

NOMAD Pro 2 times out after about 3 minutes of inactivity.

  Action

Manually turn on NOMAD Pro 2 when you are ready to use the device.


Possible Cause

A different problem exists if shutdown occurred during regular activity.

  Action

If this condition persists, call our service team on 0800 028 4749.

SYSTEM FAILURE displayed on-screen

Possible Cause

Self diagnostics, which automatically run at startup and while the device is on, detects a potential issue.

  Action

This warning message can be cleared by powering off, then on. If device self diagnostics detects the system failure again after clearance, the message will redisplay and you will need to call our service team on 0800 028 4749.

No power to the NOMAD Pro 2 control panel

Possible Cause

If pressing Power several times does not cause the display to illuminate, the attached handset is the likely problem.

  Action

Ensure handset is securely attached.

Replace with a newly charged handset in order to continue. Use the charging cradle to determine if the first handset battery can be recharged or is spent and must be taken out of service.


Possible Cause

A different problem exists if all handsets appear fully charged.

  Action

Call our service team on 0800 028 4749.

When first placing handset on charging cradle, indicator lights illuminate orange

Possible Cause

Male connectors on charging cradle are damaged (can also happen to NOMAD Pro 2 device connectors).

  Action

Call our service team on 0800 028 4749.

The handset does not seem to be working when the trigger is pulled

Possible Cause

The trigger is not communicating with the device.

  Action

Ensure handset is securely attached.

Place handset on the charging cradle and pull the trigger. If the indicator lights illuminate orange, the handset trigger communications are functional. NOMAD Pro 2 may require a service, call our service team on 0800 028 4749.

HANDSET FAILURE displayed on-screen

Possible Cause

The handset, in general, is not communicating with the device.

  Action

Ensure handset is securely attached.


Possible Cause

The protective fuse in the handset is blown, the batteries are otherwise impaired or at the end of their life cycle.

  Action

Replace with a newly charged handset in order to continue. Use the charging cradle to determine the handset status. If the indicator lights illuminate solid or flash red, the handset will need to be looked at by an engineer, call our service team on 0800 028 4749.

Is it safe?

Yes, the Nomad Pro 2 is a safe x-ray system. There are clear operator instructions to follow to avoid operator exposure.

Will this unit work with digital either sensor or phosphor plate?

Yes, this system will work with all three formats: film, phosphor plates and sensors.

Is it straight forward to use?

Yes, the system is has simple controls and pre-set exposure times depending on the location of the x-ray in the patients dentition.

Does the installation include a test pack?

Yes, the x-ray will be tested and certified prior to delivery.

Cleaning

Routinely use a non-acetone based disinfectant wipe (according to chemical manufacturer’s recommendations) to disinfect the exterior surfaces of the NOMAD Pro 2 and the handset in between use on each patient, along with a quarterly visual inspection for damage

Make sure the power is off and unplug the charging cradle before cleaning.

It is recommended to leave the handset connected to the NOMAD Pro 2 during cleaning of the device, so that the electrical contacts are not exposed. Use a non-acetone based disinfectant wipe or a cloth to wipe the exterior surfaces of the NOMAD Pro 2 and charging cradle.

Do not spray disinfectant or cleaners directly on the NOMAD Pro 2, handsets, charging cradle, or AC power supply. The connecting areas are open to ingress and damage to your device may result.

Refrain from using cleaners that leave any sort of residue or sticky build-up on the device surface. Such cleaners can eventually interfere with properly connecting and disconnecting the handset. 

NOMAD Pro 2, the handsets, the charging cradle and the AC power supply are not designed to be subjected to any kind of sterilisation procedure.


Battery Maintenance

  • Each handset can go through the full discharge/charge cycle approximately 300 times.
  • Routinely change discharged handset with fully charged one as needed.
  • The handset can be left indefinitely on the charging cradle without damaging batteries, unless AC power to charging cradle is completely interrupted or turned off during the charge cycle.
  • Battery charge will diminish during extended inactivity – fully recharge handsets every 3 months during inactivity.
  • Never place a low charge battery into long-term storage.
  • When the charging cradle senses a bad handset battery, the indicator lights will illuminate red rather than green. In this case, the batteries are inoperable and must be serviced.
  • Handset communications and mechanical integrity are checked by pulling the handset trigger when it is on the charging cradle – good communication exists when the indicator lights illuminate orange.

Do not open the device housing; doing so will void the warranty.

Repairs can only be undertaken by trained service personnel, if you have any questions please call our team on 0800 028 4749. 

Future-Proof your practice today with our cover options

We know an unexpected breakdown in your practice can be a massive headache for you and your patients - which is why we have a dedicated team of 50 people ready to provide you with a range of comprehensive cover options for your practice equipment, giving you complete peace of mind and minimising the cost of an unexpected breakdownYou can depend on us.

High tech digital support specialists

With Protection Cover, you get free access to our team of 10 high tech digital support specialists who can help with digital imaging, lasers and CAD/CAM. For the simpler problems, we also have technicians, who are dedicated to helping you over the phone. You can also at a small cost, use their services even if you don't have cover.

Protection cover

Invest in your practice - choose our comprehensive protection cover. For 12 months we will cover the items you want. It includes an annual service, emergency breakdown, labour and access to our high tech digital support specialists.

Annual service

To get optimum performance from your equipment and to conform to manufacturer’s recommendations, an annual service could be just what you’re looking for. It’s carried out by our accredited team and includes a 3 month warranty on the work.

Emergency breakdown service

We are never far away in an emergency. Unplanned breakdowns are a headache for any surgery. We are more than happy to help.

Call us today on 01 4565288.

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