Durr VistaScan Mini View Phosphor Plate
Compact form, image quality without compromise
Read more Enquire nowCompact form, image quality without compromise
Read more Enquire nowView Our digital imaging guide
The image plate scanner with a touchscreen for intraoral formats
The new VistaScan Mini View image plate scanner enables the intuitive, efficient, and time-saving digitisation of image plates. Amongst other things, its large touchscreen with its easy-to-use user interface contributes to this. Its compact size and integrated wireless functions make the device really flexible.
Features:
Added value in reliability and efficiency
All intraoral formats
You can use all intraoral image plate formats with the VistaScan Mini View - from size 0 to size 4. The process is as easy as for analogue film.
Standalone mode
The VistaScan Mini View can also work independently, e.g. if the IT network goes down, you can still scan and save X-ray images. The images are temporarily placed in the internal memory and are later transferred to the database. It is also ideally suited for use as a mobile solution, e.g. when visiting care homes for the elderly.
Convenient touchscreen
The 4,3“ high resolution touchscreen can display 16.7 million colours. It provides excellent image quality. The preview function for the scanned image allows X-ray results to be quickly checked.
Excellent image quality
Thanks to PCS technology, the VistaScan Mini View can reliably depict D1 caries lesions and endo instruments up to ISO 06.
ScanManager - for even more efficient work
You can send scan jobs to the scanner at any time from any workstation. Select the job, scan, done. The images are then automatically transmitted to the requesting PC. There‘s no need to wait around near the device.
Compact and flexible
Thanks to its low space requirements, the VistaScan Mini View is ideal for placing next to treatment chairs: It‘s ideal for taking X-rays and scans right at the treatment station.
Intuitive controls - optimum workflow
The convenient user interface enables the easy operation of the VistaScan Mini View - by hand or with the provided stylus. In addition to other functions, it provides lots of information to support workflows.
Wi-Fi functionality
The integrated wireless functionality allows the VistaScan Mini View to be easily integrated into an existing network and placed almost anywhere you want, e.g. right next to a treatment chair. Naturally, there is also a LAN interface.
VistaScan Mini View
Before working on the appliance unplug at the mains and remove all power.
Messages below include defective radiograph, software errors, errors on the appliance and error messages on the touchscreen.
Possible Cause
Memory card is full.
Action
Transmit image data to computer.
Insert empty memory card.
Possible Cause
Internal communication fault.
Action
Switch the appliance off/on.
Possible Cause
Final radiation deflector rotation speed not achieved.
Action
Call our service team on 0800 028 4749.
Replace the deflector subassembly if problem regularly occurs.
Possible Cause
SOL-Sensor Timeout.
Fault with laser or SOL-sensor.
Action
Switch the appliance off and on.
Call our service team on 0800 028 4749.
Possible Cause
Insertion drive blocked.
Action
Release blockage.
Call our service team on 0800 028 4749.
Possible Cause
Position fault at insertion.
Action
Call our service team on 0800 028 4749.
Check input unit (freedom of movement, drive belt).
Possible Cause
Input unit cover open.
Action
Close cover.
Deactivate cleaning mode.
Possible Cause
Fixing unit missing at input unit.
Action
Insert the fixing unit.
Deactivate cleaning mode.
Possible Cause
Subassembly fault.
Action
Switch the appliance off/on.
Possible Cause
Erasure unit fault.
Action
Call our service team on 0800 028 4749.
Replace erasure unit.
Possible Cause
Radiation deflector defective.
Action
Call our service team on 0800 028 4749.
Possible Cause
Appliance has not yet completed boot procedure.
Action
Wait 20 - 30 seconds after switching on until the boot procedure has completed.
Possible Cause
Appliance is blocked by the firewall.
Action
Enable the ports for the appliance in the firewall.
Possible Cause
Temperature of unit too high.
Action
Allow unit to cool down.
Call our service team on 0800 028 4749.
Possible Cause
Subassembly not initialised.
Action
Software error, if necessary update software.
Call our service team on 0800 028 4749.
Possible Cause
Scanning process has exceeded allotted time allowance.
Action
Call our service team on 0800 028 4749.
Check belt drive.
Check blockage, remove image plate from unit.
Possible Cause
Touch screen initialisation fault.
Action
Switch the appliance off and on.
Possible Cause
Touch screen defect.
Action
Call our service team on 0800 028 4749.
Possible Cause
Wrong or too long connecting cable used.
Action
Only use original cable.
Possible Cause
No supply voltage.
Action
Check mains cable and plug connection, replace if necessary.
Check power unit.
If the green display does not light, replace the power unit.
Check the main fuse box in building.
Possible Cause
On/off switch defective.
Action
Call our service team on 0800 028 4749.
Possible Cause
Mains cable or one of the plugs has not been inserted correctly.
Action
Check the mains cable and all connections.
Possible Cause
Hardware defective.
Action
Call our service team on 0800 028 4749.
Possible Cause
Mains supply voltage too low.
Action
Check the supply voltage.
Possible Cause
Appliance is set up behind a router.
Action
Configure IP address without intermediate router on the appliance.
Connect the router in between again.
Manually enter the IP address in VistaConfig and register the appliance.
Possible Cause
Subnet masks of the computer and the appliance do not agree.
Action
Check subnet masks, match if necessary.
Possible Cause
Appliance connection has been lost while software still wants to contact the appliance.
Action
Restore the appliance connection.
Repeat procedure.
Possible Cause
Incorrect power unit has been connected.
Action
Use the power unit provided.
Possible Cause
Laser or erasure unit too hot.
Action
Switch off the appliance and allow to cool.
Possible Cause
LED defective.
Action
Call our service team on 0800 028 4749.
Possible Cause
Appliance not switched on.
Action
Switch the appliance on.
Possible Cause
Connecting cable between appliance and computer not connected correctly.
Action
Check the connecting cable.
Possible Cause
Computer does not detect connection to the appliance.
Action
Check the connecting cable.
Check network setting (IP address and subnet mask).
Possible Cause
Hardware fault.
Action
Call our service team on 0800 028 4749.
Possible Cause
Appliance is exposed to too much light.
Action
Darken the room.
Turn the appliance so that the light does not reach the entry slot directly.
Possible Cause
Micro scratches on the image plate.
Action
Replace image plate.
Possible Cause
Wrong holding system used.
Action
Only use original image plates and film holding system.
Possible Cause
Image plate handled incorrectly.
Action
Use the image plate correctly.
Heed the operating instructions of the image plate and film holding system.
Possible Cause
Wrong light protection cover or image plate used.
Action
Only use original accessories.
Possible Cause
Dirt in the laser slit (e.g. hair, dust).
Action
Clean laser slit.
Possible Cause
Slipping transport.
Action
Clean transport mechanism, replace transport belts if necessary.
Possible Cause
Too much stray light entered during scanning.
Action
Darken the room.
Turn the appliance so that the light does not fall directly onto the input unit.
Possible Cause
Image plate pre-exposed, e.g. by natural radiation or scattered X-ray radiation.
Action
If the image plate has been stored for longer than one week, erase the image plate again prior to use.
Possible Cause
Parts of the image plate were exposed to light during handling.
Action
Do not expose used image plates to bright light.
Read image data within 30 minutes of the exposure.
Possible Cause
Image plate was soiled or scratched.
Action
Clean image plate.
Replace scratched image plate.
Possible Cause
X-ray dose on the image plate too low.
Action
Increase X-ray dose.
Possible Cause
Amplification level (HV value) set too low in the software.
Action
Increase amplification (HV value).
Possible Cause
Unsuitable scanning mode selected.
Action
Select a suitable scanning mode.
Possible Cause
Threshold setting too high.
Action
Reduce threshold setting.
Possible Cause
Metal part of the X-ray tube is in front of the X-ray beam.
Action
When taking an X-ray, make sure there are no metal parts between the X-ray tube and patient.
Check the X-ray tube.
Possible Cause
Edge masking defective in the imaging software.
Action
Deactivate edge masking.
Possible Cause
Image plate bent during X-ray exposure.
Action
Do not bend the image plate.
Possible Cause
Image plate removed from the light protection cover before reading.
Action
Do not handle an image plate without a light protection cover.
Store the image plate in a light protection cover.
Possible Cause
Image plate double exposed.
Action
Only expose image plate once.
Possible Cause
Image plate not sufficiently erased.
Action
Check the erasure unit is working correctly.
Contact our service team on 0800 028 4749 if reoccurs.
Possible Cause
Plus ID image plate (with marker) exposed on the wrong side.
Action
When taking an X-ray make sure the active side points towards the X-ray tube.
Possible Cause
Image plate exposed on the wrong side.
Action
Place image plate correctly in light protection cover.
Position image plate correctly.
Possible Cause
Image plate off-centre and fed at an angle.
Action
Centre image plate and feed straight.
Possible Cause
X-ray dose on the image plate too low.
Action
Increase X-ray dose.
Possible Cause
Amplification level (HV value) set too low in the software.
Action
Increase amplification (HV value).
Possible Cause
Unsuitable scanning mode selected.
Action
Select a suitable scanning mode.
Possible Cause
Threshold setting too high.
Action
Reduce threshold setting.
Possible Cause
Exposed image plate subject to effects of ambient light.
Action
Always read the image data of the image plate as quickly as possible.
Possible Cause
X-ray dose is too low.
Action
Check X-ray parameters.
Possible Cause
Incorrect brightness/contrast setting in the software.
Action
Set the brightness of the radiograph in the software.
Possible Cause
X-ray dose too high.
Action
Check X-ray parameters.
Possible Cause
Incorrect brightness/contrast setting in the software.
Action
Set the brightness of the radiograph in the software.
Possible Cause
Image plate has been fed the wrong way round and the inactive side has been read out.
Action
Immediately read the image plate again, inserting the image plate correctly.
Possible Cause
Image data on the image plate was erased, e.g. by ambient light.
Action
Always read the image data of the image plate as quickly as possible.
Possible Cause
Fault in the appliance.
Action
Call our service team on 0800 028 4749.
Possible Cause
No image data on image plate, image plate not exposed.
Action
Expose image plate.
Possible Cause
X-ray appliance is faulty.
Action
Call our service team on 0800 028 4749.
Possible Cause
Too much ambient light surrounding unit.
Action
Darken room.
Turn the unit so that no light can fall directly onto entry slot.
Possible Cause
Unit switches off.
Action
Wait until the unit has shut down.
Possible Cause
Firmware update not carried out.
Action
Switch the appliance off and on.
Possible Cause
Internal communication fault.
Action
Switch the appliance off and on.
Only specialist or personnel trained by Durr Dental may maintain the appliance.
Before opening the appliance, power it down (e. g. remove plug).
The recommended maintenance intervals are based on operating the appliance with 15 intraoral images per day and 220 working days per year.
Unsuitable agents and methods can damage the appliance and accessories
• Only use the disinfection and cleaning agents specified or approved by Durr Dental.
• Observe the instructions for use of the disinfection and cleaning agents.
• Wear protective gloves.
Unit surfaces
The unit surface must be cleaned and disinfected of contamination or soiling. Use the following cleaning and disinfectant agents:
Liquid can cause damage to the appliance
Input unit
The input unit must be cleaned and disinfected if there is any sign of contamination or visible dirt.
For wiping disinfection, use the following cleaning and disinfectant agents:
For immersion disinfection, use the following cleaning and disinfectant agents:
Heat damages plastic parts
display. The locking plate moves into the cleaning position.|
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| 3. Lift the locking plate up and off. |
4. Clean the cover, locking plate and inside parts with a moist, soft, lint-free cloth. |
5. Disinfect the cover, locking plate and inside parts with a disinfection wipe. Alternatively, use a spray disinfectant on a soft, lint-free cloth. Observe the disinfectant instructions for use. The cover and locking unit can also be disinfected in an immersion disinfection system. |
6. Remount locking unit.
7. Remount cover.
8. Tap on touch screen OK.
9. The locking plate moves into the starting position.
The surface must be cleaned and disinfected of contamination or soiling. Use the following cleaning and disinfectant agents:
Use the following cleaning agents:
Heat or humidity damages the image plate
The stylus can be cleaned the same as the unit.
We know an unexpected breakdown in your practice can be a massive headache for you and your patients - which is why we have a dedicated team of 50 people ready to provide you with a range of comprehensive cover options for your practice equipment, giving you complete peace of mind and minimising the cost of an unexpected breakdown. You can depend on us.
With Protection Cover, you get free access to our team of 10 high tech digital support specialists who can help with digital imaging, lasers and CAD/CAM. For the simpler problems, we also have technicians, who are dedicated to helping you over the phone. You can also at a small cost, use their services even if you don't have cover.
Invest in your practice - choose our comprehensive protection cover. For 12 months we will cover the items you want. It includes an annual service, emergency breakdown, labour and access to our high tech digital support specialists.
To get optimum performance from your equipment and to conform to manufacturer’s recommendations, an annual service could be just what you’re looking for. It’s carried out by our accredited team and includes a 3 month warranty on the work.
We are never far away in an emergency. Unplanned breakdowns are a headache for any surgery. We are more than happy to help.
Our equipment team will use the information you provide to respond to your query as promptly as possible.
You could ask about a FREE one-to-one consultation with one of our specialist team, quotation, demonstration of the latest equipment, or any other question you may have in helping you make an informed decision.
